“It won’t be our wind turbines – it will be yours” Eeklo creates a gateway to cheaper energy for vulnerable households

By Marine Cornelis

In Eeklo, a Belgian town of 21,500 inhabitants, the POWER UP pilot team wanted its municipal investment in a citizen-owned wind turbine to have a true social impact. That is why, a few years ago, it turned its membership share in the Ecopower cooperative into 100 “social shares”. We wanted to understand how this idea has come to life, and so we asked Jan de Pauw, project manager for renewable energies at Ecopower, to walk us through the journey.

These shares are meant to serve households that are struggling to pay their energy bills – and that would rarely consider joining an energy cooperative. This is made easier thanks to the city’s initiative whereby each share worth €250, is financed upfront by the municipality and lent to households in vulnerable situations. Instead of having to pay the money straightaway, the beneficiaries get six years to pay back. In the meantime, participants become full members of the Ecopower cooperative from day one, gaining access to fair, local renewable electricity. “The difference in yearly bill was more than €300,” explains Jan De Pauw. “That’s almost the price of one share.”

An investment plan closely connected with the community

Jan grew up in Eeklo and remembers the moment the city chose citizen ownership over profit. Following a municipal tender in 2000, Ecopower won the right to build two wind turbines by promising 100% citizen participation. “It will not be our wind turbines – it will be yours,” they told residents. Jan joined the cooperative immediately. Since then, Ecopower has grown to over 70,000 members, supplying electricity at cost.

The city had the chance to buy a 25% stake in the project. But Eeklo is not a wealthy municipality. Raising the necessary funds took time, and even after three years, the budget still fell short. At that point, the city asked itself a different question: why should we try to own parts of a wind turbine when this same money could serve people in vulnerable situations?

That was the beginning of the POWER UP pilot. Instead of keeping the shares, the city proposed converting them into “social shares”, i.e. placing them in the names of households facing energy poverty. That way, those residents could become full members of Ecopower and access renewable electricity at a fair price.

Jan and his colleagues at Ecopower agreed straight away. “For some people, buying a share of a cooperative is a lot of money,” he says. One share costs €250, and it has to be paid upfront. But once you’re a member, you can access Ecopower’s services, including electricity at cost price. This model was a way to make that access possible for people who couldn’t otherwise afford it.

When POWER UP started in 2021, around 750 households in Eeklo were dropped by their supplier and forced onto the “supplier of last resort”, which charges one of the highest tariffs. These were the first target group. “They are now supplied at the most expensive tariff,” Jan says. “The cooperative tariff is one of the cheapest and more stable price”.

A moving target: adjusting the model

Finding the right participants was not easy. Data protection rules, changing energy rules, and shifting social policies blocked access to many people in need. “The most effective way was through the city’s social department and a local community house.”

Unfortunately, new regulations came into force and created new hurdles: since then, many customers who were dumped down by their supplier now receive prepaid digital meters—cutting off their eligibility. “Now we cannot access them,” says Jan. “That’s 600 people we cannot reach.”

To adapt, Ecopower widened its scope to include people who had previously qualified for the social tariff during the energy crisis. But competition was fierce: commercial suppliers offered lower rates, even if service was poor.

So Ecopower added a second business model by installing solar panels on the homes of participants. “The cooperative invests in PV panels,” Jan explains. Households use the electricity, while Ecopower earns back costs from the grid injection. But as injection tariffs fell, this model too became fragile.

Lately the team has been exploring plug-in solar panels, which can be used in rental homes without landlord permission. “Since April, it’s possible in Belgium,” Jan says. “We’re looking at that for our target group.”

Meanwhile, talks are ongoing with the Flemish government to allow access to prepaid meters in social programmes. “We’re hopeful,” Jan says. “If we get that, we can reach the 600 households again.”

Lessons for other cities

For other municipalities considering a similar path, Jan is clear: “You need three things. First, a city that supports renewable production. Second, access to vulnerable residents. And third, a sponsor who can pre-finance the social shares—whether that’s the city, the cooperative, or another partner.”

Eeklo may only reach 100 participants by the end of the pilot. But the potential is far larger. “3% of Flemish households are dropped from their supplier and depend on the supplier of last resort and prepaid meters. That’s our real target group. We know what we have to do. And it’s not that hard.”

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